Buy & sell cryptocurrency
Bitcoin Ethereum
More from Safello
Safello Premium Safello Business

Short Guide to Safello’s Privacy Policy

It is Safello’s commitment to ensure that your data will be kept private. Your information has never been and never will be shared or sold to any commercial providers unless sharing is necessary to provide you with our services.

You placing your trust in us handling your personal information means a lot to all of our team members. Below you will find essential sections of the Privacy Policy that we have subjectively defined as the most relevant.

You will be able to find the full privacy policy here and you can always reach out to Safello via to provide you with clarification if needed.

While launching Safello, we have decided to be your “safe-fellow” in the cryptocurrency space by guarding both your right to privacy and protecting your funds whenever possible.

We will always go the extra mile to ensure that this promise is kept as it has been since 2013.

  1. Within the scope of data processing, we can in particular pursue the following activities: to collect, record, register, systematize, store and use the personal data for the purposes of data processing, to query, block, erase and destruct your data and to prevent the further use thereof. In lack of a related legal obligation, we never publish, align or coordinate your personal data with each other. To see the categories of data we collect and process, please read the full Privacy Policy.

  2. To be able to provide you with undisturbed Services, for quality assurance purposes, as well as to enable the investigation of customer claims and complaints, we might have to transfer your data to third parties. By accepting our Privacy Policy, you give your expressed consent to these data transfers. To see a full list of those entities, please read the full Privacy Policy.

  3. You will only receive marketing or promotional messages if you have agreed to it at any point. You can change your preferences at any time after logging in to the Safello app.

  4. According to the law, we have to keep your transactional information for a time period of seven years in case you have completed a transaction or five years in case you have started but have not completed a transaction. This is connected with Swedish accounting regulation and is a legal requirement.

  5. In case you have never initiated or completed a transaction, you can always ask Safello to delete your account and erase all the data by sending such a request to . If any orders were issued, we will be able to erase your data after a specific time period as defined above.

  6. You can at any time withdraw your consent to process your personal data by sending us an email to , however we might not be able to provide you with any transactional service after doing so. We may also not be able to erase all of your data immediately and need to keep them for a specific time period as defined above. We will inform you about this in relation to your request.

  7. You can always request a summary of all of the data which we have collected on you and your transactions by sending us an email to . We reply usually without a delay but not later than within a month.

  8. We do not process personal data of our Customers revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and we do not carry out processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

  9. Safello doesn’t knowingly collect any personal information about customers under the age of 18 years old.

  10. Our website uses cookies to distinguish you from other Customers. This helps us to improve our website and to provide you with a good experience when you browse. Safello uses the following categories of cookies:

a) Strictly necessary cookies

b) Performance cookies

c) Functionality cookies

d) Targeting cookies

e) Third party cookies

Most browsers, mobile devices and apps automatically accept cookies but, if you prefer, you can change your browser, device or app settings to prevent that or to notify you each time a cookie is set.

In case you have questions regarding which type of data can or cannot be collected, you can always get in touch with the Swedish Authority for Privacy Protection, at or by calling: +46 8-657 61 00

The previous version of the Privacy Policy can be found here.