Effective as of January 20 2023.
1. What is a cookie?
Cookies are small data files of information that our website transfers to your hard drive or mobile device to store and sometimes track information about you. Although cookies do identify a Customer’s device, cookies do not personally identify Customers. Additionally, mobile devices may use other tracking files which are similar to cookies (for example iOS devices use Apple’s ‘identifier for advertisers’ (IDFA) and Android devices use Google’s Android ID). In the context of tracking within Safello, the concept of a cookie will include an IDFA and an Android ID for the purpose of this Policy.
3. Types of cookies we use:
- Strictly necessary cookies: these are cookies that are required for the operation of a website, such as to enable you to log into secure areas.
- Performance cookies: these types of cookies recognize and count the number of visitors to a website and are used to see how users move around. This information is used to improve the way the website works.
- Functionality cookies: these cookies recognize when you return to a website, enable personalized content and recognize and remember your preferences.
- Targeting cookies: these cookies record your visit to a website, including the individual pages visited and the links followed.
- Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close the website: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies’.
- Third party cookies: Some of the persistent and session cookies used by our website may be set by us, and some are set by third parties who are delivering services on our behalf. For example, we use Google Analytics to track what users do on the website so we can improve the design and functionality.
4. Blocking cookies
Most browsers, mobile devices and apps automatically accept cookies but, if you prefer, you can change your browser, device or app settings to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browsers or devices. To block the IDFA on your iOS mobile device, you should follow this path: Settings > General > About > Advertising and then turn on ‘Limit Ad Tracking’. To block Android ID on your Android device, you should follow this path: Google Settings > Ads and then turn on ‘Opt out of interest-based ads’.
5. Consent to cookies
In order for us to use certain types of cookies, we need your consent. You consent by accepting cookies in the cookie banner that appears when you enter our website. You can always change your mind and revoke the consent. If you choose to disable cookies, however, it may mean that certain functions on the website become unavailable and that your user experience is negatively affected. See section 7 on how to disable cookies.
6. What happens if I don’t consent to cookies?
7. How do I disable cookies?
If you want to delete cookies, you can do so via the settings in your browser. You can do this if, for example, if you have chosen to accept cookies but have changed your mind. The procedure depends on which browser you use, but often it works to search for the word “cookies” under the “settings” tab. When you have cleared cookies in your browser, you will see our cookie banner again when you visit our website and you will then have to make a new choice.